Ivy Profile

Bio

Dr. Chen is a Professor in the Department of Information Systems and Business Analytics. He is an integral member of the ISU MBA Core Faculty, the Graduate Faculty of the ISU Center for Cybersecurity Innovation & Outreach, and a Faculty Expert at the ISU Translational AI Center.

Dr. Chen's academic journey is marked by excellence, holding a Bachelor's and a Master's degree in computer science, as well as a PhD in management science and systems from the State University of New York at Buffalo. He also earned an advanced certificate in information assurance from the National Security Agency. Additionally, he is a Microsoft Certified Database Administrator and a Microsoft Certified Systems Engineer. His contributions to the field have earned him recognition as an Association for Information Systems Distinguished Member.

A leader in his field, Dr. Chen's research spans artificial intelligence, cybersecurity, information privacy, disaster management, and social media. He has published over 90 high-impact research articles in leading journals, conferences, and books. His work is featured in prestigious journals such as MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Decision Support Systems, and Information & Management. With over 4,000 citations, an h-index of 28, and an i10-index of 42, his research has made significant contributions to the field and has been highlighted by media outlets like Bloomberg BNA and ABC News.

Some examples of his current research projects include (1) social media communication by emergency management authorities during winter storm Uri, and (2) the effect of online social networks on theory of mind among digital natives.

Dr. Chen's visionary leadership is exemplified by his proposal of special issues for MIS Quarterly and Information Systems Research, two of the most esteemed academic journals. These special issues are instrumental in shaping the future of research, spotlighting emerging topics, uniting leading scholars, and setting new directions for the discipline. Currently, he is a Co-Editor of the MIS Quarterly Special Issue on "Artificial Intelligence-Information Assurance Nexus: The Future of Information Systems Security, Privacy, and Quality."

Dr. Chen has served, or is currently serving, as an Associate Editor for several prestigious journals, including MIS Quarterly, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Decision Support Systems, and Information & Management. He has also been an Associate Editor for special issues of Information Systems Research, Journal of the Association for Information Systems, Information Systems Journal, European Journal of Information Systems, and Decision Support Systems, covering critical topics such as Activity Theory, Cybersecurity, Data Analytics, Data Science, Digital Innovation, Disaster Management, and IT Innovation.

He has held various influential roles in numerous academic conferences, including conference chair, program chair, and track chair. Additionally, he is the incoming Chair of the United Nations International Federation for Information Processing (IFIP) WG8.11/WG11.13 Information Systems Security Research.

Dr. Chen has been awarded multiple grants as a principal investigator from the National Science Foundation. A notable example is the grant titled "Collaborative Research: Information Technology and Emergency Response Improvisation" ($499,708). His federal grants predominantly focus on cybersecurity and disaster management.

Beyond his academic achievements, Dr. Chen is the creative force behind Lenswild.com and an award-winning wildlife photographer with over 50,000 followers on Facebook. In 2024, his breathtaking images garnered an extraordinary 20.8 million views in a single 28-day period, captivating audiences worldwide. His work has received widespread acclaim, serving as educational material for national wildlife conservation organizations and inspiring esteemed artists such as painters, illustrators, and sculptors. Alongside his dedication to wildlife conservation, he has also devoted time to coaching and mentoring fellow photographers, sharing his expertise and passion.

Academic History

• Ph.D., Management Science & Systems, State University of New York at Buffalo, 2009

• MS, Computer Science, Southern Illinois University at Carbondale, 2004

• BS, Computer Science, Hangzhou Institute of Electronic Engineering, 2001

Expertise

• Behavioral research, data analytics, design science, case study, and interview

• Artificial intelligence, cyber-security, information privacy, emergency management, social media, IT outsourcing, IT capability

Awards

Professional Licenses and Certifications

Selected Publications

• Chen, R., Zolbanin, H. M., & Gentina, E. (2024) "Pseudo-Community Trust and Member Self-Disclosure: An Empirical Study  ", Information and Management, 61 (6):104001. Link to Paper

• Li, Y., Zhou, Y., Ge, L., Chen, R., & Xiong, J. (2023) "Toward a Campus Crisis Management System Amid the Pandemic and Beyond", Information and Management, 60 (8):103883. Link to Paper

• Yan, B., Mai, F., Wu, C., Chen, R. & Li, X. (2024) "A Computational Framework for Understanding Firm Communication During Disasters", Information Systems Research, 35 (2):590-608. Link to Paper

• Chen, R., Kim, D., & Rao, H. R. (2021) "A Study of Social Networking Site Use from a Three-Pronged Security and Privacy Threat Assessment Perspective", Information and Management, 58 (5)Link to Paper

• George, J. F., Chen, R., & Yuan, L. (2021) "Intent to Purchase IoT Home Security Devices: Fear vs Privacy.", PLoS one, 16 (9)Link to Paper

• Bachura, E., Valecha, R., Chen, R., & Rao, H. R. (2022) "The OPM Data Breach: An investigation of Collective Reactions on Twitter", MIS Quarterly: Management Information Systems, 46 (2):881-910. Link to Paper

• Gentina, E., Chen, R., & Yang, Z. Y. (2021) "Development of Theory of Mind on Online Social Networks: Evidence from Facebook, Twitter, Instagram, and Snapchat", Journal of Business Research, 124:652-666. Link to Paper

• Chen, R., Gaia, J., & Rao, H. R. (2020) "An Examination of the Effect of Recent Phishing Encounters on Phishing Susceptibility", Decision Support Systems, 133Link to Paper

• Sun, Y., Wu, L., Chen, R., Lin, K., & Shang. R.A. (2020) "Enterprise Social Software Platforms and Team Improvisation", International Journal of Electronic Commerce, 24 (3):366-390. Link to Paper

• Mousavi, R., Chen, R., Kim, D. J., & Chen, K. (2020) "Effectiveness of Privacy Assurance Mechanisms in Users' Privacy Protection on Social Networking Sites from the Perspective of Protection Motivation Theory", Decision Support Systems, 135Link to Paper

• Gentina, E. & Chen, R. (2019) "Digital Natives' Coping with Loneliness: Facebook or Face-to-Face?", Information and Management, 56 (6):103-138. Link to Paper

• Chen, R., Wang, J., Herath, T., & Rao, H. R. (2017) "An Examination of an E-Authentication Service as an Intervention in E-Mail Risk Perception", Decision Support Systems, 13 (1):2-16. Link to Paper

• Chen, R., Sharma, S., & Rao, H. R. (2017) "From Social Capital to Continuous Use of Social Networking Sites", International Journal of Information Technology and Management, 16 (3):205-214. Link to Paper

• Mousavizadeh, M., Kim, D., & Chen, R. (2016) "Effects of Assurance Mechanisms and Consumer Concerns on Online Purchase Decisions: An Empirical Study", Decision Support Systems, 92 (1):79-90. Link to Paper

• Chen, R., Sharma, S., & Rao, H. R. (2016) "Members' Site Use Continuance on Facebook: Examining the Role of Relational Capital", Decision Support Systems, 90 (2):86-98. Link to Paper

• Chen, R. & Sharma, S. (2015) "Learning and Self-Disclosure Behavior on Social Networking Sites: The Case of Facebook Users", European Journal of Information Systems, 24 (1):93-106. Link to Paper

• Herath, T., Chen, R., Wang, J., & Rao, H.R. (2014) "An Investigation of User Adoption of Email Authentication Service", Information Systems Journal, 24 (1):61-84. Link to Paper

• Ku, Y.C., Chen, R., & Zhang, H. (2013) "Why Do Users Continue Using Social Networking Sites? An Exploratory Study of Members in the United States and Taiwan", Information and Management, 50 (7):571-581. Link to Paper

• Chen, R. & Sharma, S. (2013) "Understanding Member Use of Social Networking Sites: A Value Analysis", Communications of the Association for Information Systems, 33:97-114. Link to Paper

• Chen, R. (2013) "Member Use of Social Networking Sites : An Empirical Examination", Decision Support Systems, 54 (3):1219-1227. Link to Paper

• Chen, R. (2013) "Living a Private Life in Public Social Networks: An Exploration of Member Self-Disclosure", Decision Support Systems, 55 (3):661-668. Link to Paper

• Li, J.G., Chen, R., Lee, J., Rao, H.R. (2013) "A Case Study of Private-Public Collaboration for Humanitarian Free and Open Source Disaster Management Software Deployment", Decision Support Systems, 55 (1):1-11. Link to Paper

• Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2013) "Data Model Development for Fire Related Extreme Events: An Activity Theory Approach", MIS Quarterly: Management Information Systems, 37 (1):125-147. Link to Paper

• Chen, R., Sharma, S. (2013) "Self-Disclosure at Social Networking Sites: An Exploration through Relational Capitals", Information Systems Frontiers, 15 (2):269-278. Link to Paper

• Chen, R., Sharma, S. (2012) "Understanding User Behavior at Social Networking Sites: A Relational Capital Perspective", Journal of Global Information Technology Management, 15 (2):25-45. Link to Paper

• Wang, J., Herath, T., Chen, R., Vishwanath, A., Rao, H.R. (2012) "Phishing Susceptibility: An Investigation into the Processing of a Targeted Spear Phishing Email", 55 (4):345-362. Link to Paper

• Chen, R., Wang, J., Herath, T., Rao, H.R. (2011) "An Investigation of Email Processing from a Risky Decision Making Perspective", Decision Support Systems, 52 (1):73-81. Link to Paper

• Vishwanath, A., Herath, T., Chen, R., Wang, J., Rao, H.R. (2011) "Why Do People Get Phished? Testing Individual Differences in Phishing Vulnerability within an Integrated, Information Processing Model", Decision Support Systems, 51 (3):576-586. Link to Paper

• Chen, R., Sharma, S.K. (2011) "Human Flesh Search - Facts and Issues", 7 (1):50-71. Link to Paper

• Chen, R., Rao, H.R., Sharman, R., Upadhyaya, S., & Kim, J. (2010) "An Empirical Examination of IT-Enabled Emergency Response: The Cases of Hurricane Katrina and Hurricane Rita", Communications of the Association for Information Systems, 26 (8):141-156. Link to Paper

• Mills, A., Chen, R., Lee, J., Rao, H.R. (2009) "Web 2.0 Emergency Applications: How Useful Can Twitter be for Emergency Response", 5 (3):3-26. Link to Paper

• Wang, J., Chen, R., Herath, T., Rao, H.R. (2009) "Visual E-Mail Authentication and Identification Services", Decision Support Systems, 48 (1):92-102. Link to Paper

• Chen, R. & Sharma, S.K. (2009) "Theorizing Intercultural Accommodation in Consumer E-Commerce", 1 (3):82-92. Link to Paper

• Chen, R., Sharman, R., Chakravarti, N., Rao, H.R., Upadhyaya, S. (2008) "Emergency Response Information System Interoperability: Development of Chemical Incident Response Data Model", Journal of the Association for Information Systems, 9 (3):203-232. Link to Paper

• Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) "An Exploration of Coordination in Emergency Response Management", Communications of the ACM, 51 (5):66-73. Link to Paper

• Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) "Design Principles for Critical Incident Response Systems", 5 (3):81-98. Link to Paper